Platform Terms of Service

END USER LICENSE AGREEMENT

Version 1.0
Last updated: 4/9/2020

This Agreement creates a contract between you (“You”) and The Ardent Group LLC (” The Ardent Group”, “we” or “us”). Please read the Agreement carefully. To confirm your understanding and acceptance of the Agreement, check the box indicating that you “Agree”. If you do not agree with the terms of this Agreement, do not check the “I Agree” box, access or use The Ardent Group Platform (as defined below), or download any software or applications from us. If you do not agree to the terms of this Agreement, You may not use our Services or The Ardent Group Platform.

INTRODUCTION TO THE ARDENT GROUP PLATFORM AND THE SERVICES

This Agreement governs Your use of our services (“Services”), through which you can establish media buying campaigns that allow You to purchase space for advertisements that you create or supply (“Ads”) on websites and in other digital media. Our Services include The Ardent Group self-service digital media trading platform and the software, code, applications and processes that constitute it or to which you are given access through this Agreement, together with any modified versions, copies, upgrades, updates, and additions (the “The Ardent Group Platform”). The Ardent Group Platform is accessed through a browser, and to use our Services and The Ardent Group Platform you need compatible hardware, software (latest version recommended and sometimes required) and Internet access (fees may apply). Our Services’ performance may be affected by these factors. The Ardent Group Platform is currently accessible through Google Chrome. It may be accessible through additional browsers from time to time, as indicated in our Documentation.

You may have one or more other written agreements with us or with our parent company, Programmatic Mechanics LLC, that supplement or supersede portions of this Agreement.

The Ardent Group Platform is LICENSED to you, not sold. You will not own The Ardent Group Platform in any form, even after you access it or download it or elements of it. Your license to use The Ardent Group Platform is only granted pursuant to the terms of this Agreement. Use of some third-party platforms accessed through the Services (such as exchanges) may be subject to additional terms and conditions.

Your use of The Ardent Group Platform and our Services, including any media purchases made through The Ardent Group Platform, are additionally governed by our Terms and Conditions of Service, as in effect from time to time. Please review the Terms and Conditions of Service carefully.

LICENSE

Subject to Your ongoing compliance with this Agreement and payment of the applicable Fees (as defined below), The Ardent Group grants you a non-exclusive, revocable, non-transferable and limited license to access and use The Ardent Group Platform during the License Term in a manner consistent with the terms of this Agreement, the Terms and Conditions of Service and applicable Documentation. Upon the expiration or termination of the License Term, you will no longer have the right to use or access The Ardent Group Platform. The rights that are licensed to you under this Agreement are limited to those expressly granted in this Agreement, and The Ardent Group reserves all other rights.

As a condition of your License, you may not:
copy, modify, translate, reverse engineer, decompile, disassemble, otherwise attempt to derive the source code of, tamper with, obtain or use a “dev key” for, or create derivative works based upon The Ardent Group Platform, including the content or third party applications made available via the Services, or any portion thereof; sell, rent, lease, sub-lease, sub-license, transfer, distribute, broadcast, display or otherwise assign any rights to The Ardent Group Platform or the Services to any third party; remove any proprietary notices or labels on The Ardent Group Platform; work around any technical limitations or access control measures in The Ardent Group Platform; use any automated means (including scripts, bots, spiders, scrapers, viruses, worms, crawlers or similar software) to access or use The Ardent Group Platform; use The Ardent Group Platform for reasons other than the establishment of media trading campaigns as described in your Documentation; copy, modify, erase, or damage any information contained on computer servers used or controlled by The Ardent Group or any third party used in connection with The Ardent Group Platform or the Services; use The Ardent Group Platform to violate any law or legal right of any third party, including any publicity, privacy, or intellectual property rights; take any action that is harassing, defamatory, abusive, tortious, threatening, obscene, harmful or otherwise objectionable; use any data mining, robots, or similar data gathering and or extraction tools in connection with The Ardent Group Platform; use The Ardent Group Platform or the Services to obtain personally identifying information about any person in violation of applicable laws, regulations, or privacy policies; access The Ardent Group Platform or the Services in order to create, contribute to, or improve a competing service; interrupt, destroy or limit the functionality of The Ardent Group Platform or the Services; distribute ads that violate our Ad Standards; or impersonate or misrepresent your affiliation with any person or entity in regard to your Ads, The Ardent Group Platform or the Services.

Violation of any of the restrictions or obligations in this Agreement may result in the termination of your license to use The Ardent Group Platform. The Ardent Group reserves any and all rights or remedies that may be available in the event of your breach of this Agreement.

UPDATES AND ACCESS

The Ardent Group may issue updates to The Ardent Group Platform from time to time. You agree that The Ardent Group Platform may automatically download, incorporate and install such updates, and you agree that this Agreement, as amended from time to time, will apply to all such updated versions of The Ardent Group Platform, unless such updated versions are released with a separate license agreement. It is your responsibility to ensure you have or are using the latest version of The Ardent Group Platform. New or modified versions of The Ardent Group Platform may contain altered, reduced, or different interfaces or functionality. The Ardent Group Platform will operate only on those hardware and software platforms, and will only be accessible through those browsers, specified in The Ardent Group Platform Documentation from time to time. It is your responsibility to provide compatible platforms for The Ardent Group Platform and to maintain a compatible browser. The Ardent Group may add or remove support for specific platforms or browsers at any time with or without notice, and with or without a new update.
The Ardent Group may, in its sole discretion, change, suspend, remove, or disable access to The Ardent Group Platform or the Services at any time with or without notice. The Ardent Group(and not any app store, device manufacturer, or operating system provider) will be solely responsible for support of, claims related to, and updates to The Ardent Group Platform.

TITLE TO INTELLECTUAL PROPERTY

The Ardent Group Platform (including all past and future iterations of it) is protected by intellectual property laws, including, without limitation, copyright, patent, trademark, trade secret, and industrial design law. The Ardent Group retains all title and ownership rights in The Ardent Group Platform. Except as expressly stated in this Agreement, The Ardent Group does not grant any express or implied right or license to you under any patent, copyright, trademark, trade secret, or industrial design rights of the platform.

The Ardent Group Platform includes all data generated by end-users’ use of The Ardent Group Platform and all algorithms, analyses, compilations and reports related to same, and all of the foregoing shall remain the sole property of Ardent.

The third party platforms, ad servers, applications, websites and digital media spaces accessed through The Ardent Group Platform and the Services (“Third Party Content”) are the property of Ardent, its licensors, its partners, or publishers. Title, ownership rights and intellectual property rights in and to such Third Party Content belong to The Ardent Group or these third parties. This Agreement gives you no ownership interest in the Third Party Content, and you may not infringe the intellectual property rights of others. You are solely responsible for the investigation, defense, settlement and discharge of any claim against you based on your use of The Ardent Group Platform or Third Party Content.

You shall remain the sole owner of any intellectual property in the Ads or other Creative Materials that you upload or otherwise provide for use in connection with The Ardent Group Platform or the Services. The Ardent Group shall have a limited license to reproduce, store and distribute your Ads solely as necessary to provide the Services.

LINKED SERVICES

The Ardent Group Platform may make third-party web sites, web pages, products, services, and applications available to you via links (“Linked Services”), and these Linked Services may have their own applicable agreements or terms. The Ardent Group is not responsible or liable for the features or content of any Linked Services, and the links to them in The Ardent Group Platform do not imply Ardent’s endorsement of them. Your access to any of the Linked Services is entirely at your own risk, and you are solely responsible for any consequences of accessing any Linked Services, as well as for viewing and abiding by any applicable agreements or terms.

REGISTRATION

Use of The Ardent Group Platform requires registration. There is a one-time Entry Fee (plus sales tax, if applicable) that must be paid at the time of registration. Please see our current Fee Schedule here. The Entry Fee is non-refundable.

You agree to provide true, accurate, current and complete information about yourself and your intended use of The Ardent Group Platform as prompted by the registration process (together with any information or materials provided to You as part of the registration process, such information being the “Documentation”). You agree to update your Documentation in order to keep such information current. You are solely and entirely responsible for maintaining the confidentiality of your password and user name. Furthermore, you are solely and entirely responsible for any and all activities that occur under your account.

The Documentation may limit your use of The Ardent Group Platform and the Services to a particular geographic territory (the ” Territory”), certain lines of services, certain uses, or certain financial limits. You shall only have the right to use The Ardent Group Platform and the Services within such Territory or other such limits.

WARRANTY

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, THE ARDENT GROUPPLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS, AND PONTIAC, ITS CORPORATE PARENTS, SUBSIDIARIES, AFFILIATES, AND ITS PARTNERS, AS APPLICABLE (COLLECTIVELY, THE “THE ARDENT GROUPENTITIES”) EXPRESSLY DISCLAIM ANY WARRANTY OF ANY KIND FOR THE ARDENT GROUPPLATFORM OR THE SERVICES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, ACCURACY OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. USE OF THE ARDENT GROUPPLATFORM AND THE SERVICES IS AT YOUR OWN RISK. THE ARDENT GROUPENTITIES MAKE NO WARRANTY THAT THE ARDENT GROUPPLATFORM AND THE SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE ARDENT GROUPPLATFORM AND THE SERVICES WILL BE COMPLETE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, RELIABLE, ACCURATE, VIRUS-FREE, ERROR-FREE, OR THAT DEFECTS OF ANY KIND WILL BE CORRECTED. THE ARDENT GROUPENTITIES MAKE NO WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH THE ARDENT GROUPPLATFORM, OR ANY TRANSACTIONS ENTERED INTO THROUGH THE ARDENT GROUPPLATFORM OR IN CONNECTION WITH THE SERVICES, AND NO ORAL OR WRITTEN ADVICE, RELEASE OR INFORMATION PROVIDED BY THE ARDENT GROUPENTITIES TO YOU SHALL CREATE A WARRANTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISSATISFACTION WITH THE ARDENT GROUPPLATFORM OR THE SERVICES IS TO STOP USING IT.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, THE ARDENT GROUPENTITIES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SUCCESSORS, ASSIGNS, AGENTS OR AFFILIATES SHALL NOT BE LIABLE FOR PERSONAL INJURY, OR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF USE, PECUNIARY LOSS, LOSS OF INFORMATION OR DATA, BUSINESS OR PERSONAL USE INTERRUPTION, OR ANY OTHER COMMERCIAL OR PERSONAL DAMAGE OR LOSS), ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE USE OF OR INABILITY TO USE THE ARDENT GROUPPLATFORM AND THE SERVICES, HOWEVER CAUSED, WHTHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF THE ARDENT GROUPHAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE ARDENT GROUPENTITIES BE LIABLE FOR ANY CLAIMS OR DAMAGES IN EXCESS OF THE AMOUNT YOU PAID TO THE ARDENT GROUPDURING THE PREVIOUS 12 MONTHS (YOU WILL BE RESPONSIBLE FOR ANY EXPENSES YOU MAY INCUR IN RELATION TO RECEIVING THIS AMOUNT). THE FOREGOING LIMITATIONS SHALL APPLY AT ALL TIMES, REGARDLESS OF WHETHER THE SPECIFIED REMEDY FAILS OR IS DEEMED TO FAIL OF ITS ESSENTIAL PURPOSE.

INDEMNITY

You will indemnify, hold harmless, and defend The Ardent Group and its parents, shareholders, subsidiaries, affiliates, officers, directors, employees, service providers, distributors, licensors, agents, successors, assigns and other representatives, from all third-party claims, judgments, liabilities, expenses, costs or related penalties, including, without limitation, reasonable attorneys’ fees, arising out of, resulting from or in any way connected to your breach of this Agreement, your violation of any third-party’s rights (including intellectual property rights), or your illegal acts or omissions.

MAINTENANCE AND SUPPORT

Should you have any questions, complaints, or claims relating to The Ardent Group Platform or our Services, please contact us at [email protected]

FEES AND PAYMENTS FOR MEDIA

If you have executed a THE ARDENT GROUP INSERTION ORDER (“PIIO”) with our services team outside of this EULA, that PIIO agreement replaces the FEES AND PAYMENTS FOR MEDIA details below. That Insertion Order is subject to IAB Standard Media 3.0 Terms and Conditions. In any disputes between the IAB Standard Media 3.0 Terms and Conditions and this EULA, this EULA is the definitive document and supersedes the IAB Standard Media 3.0 Terms and Conditions.

An initial Entry Fee of $100 will be charged to your account, no additional fees will be assessed to maintain access to the The Ardent Group Platform.

In order to purchase ad space through The Ardent Group Platform, You must fund Your account in advance by means of a credit card payment. The Ardent Group Platform will let you choose the credit card to be charged and the amount you would like charged to that credit card. You can check your account balance at any time through The Ardent Group Platform. Purchases of ad space for campaigns that you initiate will be automatically drawn down from your account balance. Unused balances of $500 or less are non-refundable. Account balances do not bear interest.

The Ardent Group charges a Software User Licensing Fee equal to a margin of 20% of the media spend that you initiate and run through The Ardent Group Platform. For purposes of clarity, if you want to initiate a $100 campaign through The Ardent Group Platform, you will need to deposit $200, $100 of that will constitute our Entry Fee noted above. This is a fee for access to the buying, optimization, and other functionality of The Ardent Group Platform including the client Wiki. The remaining funds spent on a campaign will be used to procure the ad space inventory where your ads are served, and to pay out-of-pocket third-party exchange, data, and related fees and costs.

Your The Ardent Group Platform account will show the total amount spent on any campaign you initiate, but will not break out our Software User Licensing Fee or the other third-party fees and charges.

If you upload Ads as described in paragraph 12, below, we will charge a Creative Upload Fee for each new Ad that you upload, as set forth in the Fee Schedule. The Creative Upload Fee may change from time to time upon written notice to You.

By entering into this Agreement, registering for the Services, and providing your credit card details, you explicitly agree (a) to pay the Fees as set forth herein and as specified in the Fee Schedule, (b) that you are authorized to provide the credit card information provided and to authorize the fees and charges set forth herein, (c) that you will be liable for, and will not dispute or attempt to revoke, any charges you authorize through The Ardent Group Platform, (d) that you understand any charges you authorize are non-refundable except if we terminate our license to You unilaterally, in which case we will return any unspent balance after the completion of all extant campaigns, or with respect to unspent account balances in excess of $500 upon written request, and (c) you will pay any sales tax do in connection with any purchases made through The Ardent Group Platform.
Any refund request may be subject to an administrative charge.

ADS

a. USER SUPPLIED MATERIALS
You will upload advertising creatives units (“Ads”) that you source or create or Ad Server Code for Ads to The Ardent Group Platform. All Ads, Ad Server Code, information, advice, files, links, communications or other materials uploaded or posted by you to or through The Ardent Group Platform (“User-Supplied Materials”) shall be your responsibility. You agree not to post or transmit any User-Supplied Materials that infringe a third party’s rights, including without limitation any privacy, publicity or intellectual property rights, or that are unlawful, untrue, harassing, libelous, defamatory, abusive, tortious, threatening, harmful (including but not limited to viruses, worms or similar software) or that violate any fair advertising standards or are otherwise objectionable. You grant Ardent, or warrant that the owner of such User-Supplied Materials has expressly granted Ardent, the royalty-free, perpetual, irrevocable, fully sub-licensable, non-exclusive right and license to use, reproduce, display, modify, transmit, distribute, perform, display and delete such User-Supplied Materials (in whole or in part) in connection with the Services and the campaigns you initiate or run through The Ardent Group Platform.

b. USER-SUPPLIED MATERIALS AND MONITORING
The Ardent Group Platform provides access to an ad server. If You decide to upload Ads to our ad server, each such Ad will be audited for compliance with the standards set forth herein and in the Terms and Conditions. A Creative Upload charge will be charged to your account for each Ad that you upload.

The maximum size of Ads that may be uploaded to our ad sever is 40 KB.

The Ardent Group shall have the right, but not the responsibility, to monitor and/or remove User-Supplied Materials deemed harmful or offensive in Ardent’s sole discretion, or that otherwise violate this Agreement or any rules that The Ardent Group may institute from time to time. The Ardent Group shall have no liability for the failure to receive, to remove or for the removal of any User-Supplied Materials. Even if an Ad has been audited, the Ad’s compliance with this Agreement and the Terms and Conditions remains Your sole responsibility. Any opinions, advice, statements, services, offers or other information or content expressed or made available by The Ardent Group are advisory in nature only. The Ardent Group neither endorses nor is responsible for the accuracy or reliability of any Ad, opinion, advice, information, or statement contained in User-Supplied Materials, including Ads.

c. AD SERVER AND MALWARE DETAILS
The Ardent Group also allow users to upload creatives ad-server tags provided by Doubleclick. This is a third-party service for which The Ardent Group bears no responsibility. If You have access to Doubleclick ad-server tags, they may be uploaded to The Ardent Group Platform at your risk.

We automatically search each tag for malicious activity (including for malware and other viruses that can be distributed through ad tags), but you are solely responsible for any tags that you upload or any damage that they cause.

If at any point your ad tags are flagged as malicious, your entire deposit will be forfeited to The Ardent Group and will NOT BE REFUNDABLE.

d. AD STANDARDS
All Ads must meet our Ad Standards as set forth from time to time. Among other things, all Ads must be compliant with all applicable laws and regulations and must not violate the rights of any third-parties. You represent, warrant and agree that any Ads you upload or otherwise distribute in connection with The Ardent Group Platform or the Services will not contain or include:

  • Pornography, Nudity, Obscenity, or other “Adult” Content
  • Hate Speech or Defamatory Language
  • The sale of, or instructions for creating, guns, bombs, ammunition, or weapons
  • Displaying fake errors to induce user action, or messaging that implies knowledge of a user’s computer or operating system
  • Sale of drugs, illegal pharmaceuticals, or paraphernalia
  • Charging for government forms and services
  • Enabling or Permitting Piracy
  • Misappropriation of Copyright, Trademark, Trade Secret, or Patent
  • Executes or Downloads Files without User Interaction
  • Content that intends to, or does, induce user action through misleading appearance or behavior, including, but not limited to, creatives that mimic video players, functional buttons, errors or warnings about viruses, missing codecs, and corrupt disks.
  • Ads that violate any laws, regulations or fair advertising, endorsement, or other FTC standards.

The manual audit process we engage in includes checking technical and content criteria, as well as offer type categorization. We reserve the right to refuse or reject any Ad or User-Supplied Materials at any time for any reason.

e. INDEMNITY
You agree to indemnify and hold The Ardent Group and its parents, members, subsidiaries, affiliates, service providers, syndicators, distributors, licensors, officers, directors and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to, or arising out of or related to (a) any Ads or User-Supplied Materials supplied, uploaded or distributed by you in connection with The Ardent Group Platform or the Services, (b) any violation of the Ad Standards, or (c) your violation of this Agreement, or your violation of any law, regulation or third-party right.

TRADING; PURCHASE OF AD SPACE

Any campaign that you design and initiate through The Ardent Group Platform produces an order for the acquisition of Ad Space pursuant to terms that you designate. Any such order shall be deemed an Insertion Order and shall be governed by our Terms and Conditions of service.

You are solely responsible for any campaigns that You or Your representatives design and initiate through The Ardent Group Platform, including for any targets or limitations that You set. Please review all campaign details carefully before submitting, as such details cannot always be changed after submission. The Ardent Group has no liability for any accidentally or incorrectly submitted campaign details.

TERMINATION

Either You or We, each at its sole discretion, at any time, with or without notice, and for any or no reason, may terminate this Agreement or suspend your access to The Ardent Group Platform. Upon termination of this Agreement, You will immediately cease use of The Ardent Group Platform and will delete all copies of The Ardent Group Platform or elements thereof that You have made.

If You terminate this Agreement other than for cause, we shall complete any extant campaigns and thereafter have no other obligations to You.

If we terminate this Agreement other than for cause, we shall return to you the unspent balance in your account and otherwise have no other obligations to You.

MODIFICATION

Ardent, at its sole discretion, may change the terms of this Agreement from time to time upon notice to You. The most current version of this Agreement will be effective immediately upon release, and will supersede all previous versions. You accept any and all modifications by continuing to use The Ardent Group Platform.

ASSIGNMENT

You may not assign this Agreement, any portion of it or any of your rights or obligations under the Agreement to any third party, whether by direct transfer, sub-license or any other means. Any purported assignment of this Agreement or any portion of it, by you, shall be null and void. To the extent permitted by applicable law, The Ardent Group may, at its sole discretion and without any recourse to you, freely assign this Agreement, any portion of it or any of its rights or obligations under it.

APPLICABLE LAW, DISPUTE RESOLUTION, AND ARBITRATION

Applicable Law

This Agreement shall be construed in accordance with and governed by the internal laws of the State of Texas, United States of America, without regard to choice or conflicts of laws principles (the “Applicable Law”). This Agreement will not be governed by the United Nations Convention of Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.

Final and Binding Arbitration

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE ARDENT GROUPHEREBY WAIVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL IN ANY APPLICABLE JURISDICTION. Any and all disputes, controversies or claims (collectively, “Claims”) arising under or relating to the breach, interpretation or application of the terms of this Agreement or any extension or modification of the Agreement, regardless of the applicable legal theory, shall be exclusively resolved by a single arbitrator through final, binding and confidential arbitration, as follows:

If you are a resident of the United States of America, any arbitration between you and The Ardent Group will be administered by the American Arbitration Association under its then-current Commercial Arbitration Rules, as modified by this Agreement; If you are a resident of any other territory, any arbitration between you and The Ardent Group will be administered by the International Chamber of Commerce, under its then-current Rules of Arbitration (available here), as modified by this Agreement. Any arbitrator so appointed shall adhere to the Applicable Law and applicable rules of arbitration (the “Arbitration Rules”), and shall be empowered to (i) determine the appropriate venue for the arbitration or the method for conducting the arbitral process (such as by written submissions or telephonic hearings) in lieu of the parties meeting at a physical venue, upon considering the territorial location of the parties, (ii) award actual money damages (but not punitive damages) against the party found to have violated this Agreement, and (iii) grant in his or her award, injunctive or other types of equitable relief, to enforce specific performance of this Agreement, and to prevent any continuing or further violation of its terms. Except as otherwise provided in this Agreement, the arbitrator’s decision will be final. Judgment upon the award rendered in such arbitration may be entered in any court having jurisdiction, provided that any award may be challenged if the arbitrator fails to follow the Applicable Law.

Arbitration Process

If your Claim is for US$10,000 or less, either party may choose to have the arbitration be conducted solely on the basis of documents submitted to the arbitrator or through a telephonic hearing. If your Claim exceeds US$10,000, the Arbitration Rules will determine the right to a hearing.
Arbitration Fees and Awards

The cost of any arbitration shall be borne equally by the parties, except that each party shall be responsible for its own attorneys’ fees.

Class Action Waiver

You and The Ardent Group agree that each may only bring a Claim against the other in an individual capacity, and not as a plaintiff or class member in any purported class action or other representative proceeding. Further, unless you and The Ardent Group agree otherwise, no judge or arbitrator may consolidate more than one person’s Claims or otherwise preside over any form of representative or class proceeding.

Severability

If the provisions of this paragraph 15 are found to be unenforceable with respect to a Claim, then any such Claim will be exclusively decided by a court of competent jurisdiction in Houston, Texas, USA, and you and The Ardent Group agree to submit to the venue, personal and subject-matter jurisdiction of that court.

GENERAL

No delay or failure to take action under this Agreement shall constitute any waiver by The Ardent Group of any provision of this Agreement. Any waiver by The Ardent Group of any of the provisions of this Agreement must be express and in writing, and will not mean that The Ardent Group will waive any other provision in another situation.

If any portion of this Agreement is held to be invalid or unenforceable, or excessively broad as to duration, geographical scope or activity, then that portion shall be construed so that the remaining portions of this Agreement shall not be affected, but shall remain in full force and effect, and any such illegal or overly broad portion shall be deemed, without further action on the part of any party, to be modified, amended and/or limited, but only to the extent necessary to render the same valid and enforceable in the applicable jurisdiction. If nonetheless, a portion of this Agreement is considered to be unenforceable by a court of competent jurisdiction, then the remainder of the Agreement shall continue in full force and effect.

This Agreement may be available in various translations, but to the extent allowable by applicable law, the English version controls. If another translation applies to you, you acknowledge that this Agreement was written in English and translated into other languages, and translation errors may exist.

Your use of The Ardent Group Platform and the Services is also governed by Ardent’s Terms and Conditions and Privacy Policy. If you have any questions or concerns, please contact us at: [email protected]

U.S. LEGAL COMPLIANCE

The following are some of the laws, rules, regulations and sanctions that apply to this Agreement, the Services and The Ardent Group Platform: (a) the U.S. Department of Commerce’s Export Administration Regulations (“EAR”), which governs the export and re-export of software; (b) the U.S. Treasury Department’s Office of Foreign Assets Control (“OFAC”), which administers and enforces economic and trade sanctions; and (c) the U.S. Department of States’ International Traffic in Arms Regulations (“ITAR”), which implements the Arms Control Act regarding the export and temporary import of defense articles and services.

The Ardent Group Platform may not be exported or re-exported (a) into countries under U.S. embargo, or (b) to any person on the U.S. Treasury Department’s Specially Designated Nationals and Blocked Persons List, or (c) to any person on the U.S. Department of Commerce Denied Persons List or Entity List, or (d) to any person on the U.S Department of State’s List of Statutorily Debarred Parties.

You agree that in the use of The Ardent Group Platform and the Services, you are in compliance with, and shall at all times comply with the requirements of EAR, OFAC and ITAR, and all other applicable export and re-export related laws, rules, regulations and sanctions. You warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.